Cat and Butterfly Version2 Laser Cut Art

The product may differ from the wood shown in the picture due to its unique properties.
The color tone of the product displayed on the screen is reproduced electronically.
This may differ from the actual color tone due to the characteristics of the monitor.
(Because our color perception is affected by the surface of the material, glare, lighting, and other factors.)

YES! We do custom orders.

We can customize almost all of our products to your specifications. This includes but is not limited to custom color pallets to match your existing décor, alterations to text and custom sizing to fit perfectly in your space.

In MOST but not ALL situations, custom orders are non-refundable.

Please note, certain products have limited or no customization options in accordance with the Artist's wishes. Please read each product description carefully.

Contact us for quotes on custom commissions and alterations that you don't see listed in the product options.

Each product is currently sold without framing. We will be offering a limited library of frame moldings in the near future. Our recommendation is to contact your local art supply store or gallery for framing services. Each product comes with a spec sheet for you to provide with all the information a third party will need to frame your artwork.

Each product comes with basic mounting hardware to display your artwork. When you receive your artwork it will come with applicable installation instructions.

Small sized items such as Shadow Boxes or desktop products have both hanging hardware as well as a self supporting leg.

Thank you for shopping with us!

If for some reason you are unhappy with your purchase we offer refunds within the first 30 days of your purchase (conditions below). If 30 days have passed since your purchase, we are unable to offer a refund but would be glad to speak with you to find a satisfactory solution.

Eligibility for Refunds and Exchanges

• Your item must be unused and in the same condition that you received it.
• The item must be in the original packaging.
• To complete your return, we require a receipt or proof of purchase.
• Only standard products can be returned. Custom products are subject to a restocking fee.
• If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@chromas.com and we will start a return for you.

Exempt Goods

The following are exempt from refunds:

• Custom Orders
• Gift Cards

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

• If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
• If you have done all of this and you still have not received your refund yet, please contact us here.

Shipping

• Please do not send the product back to the Artist. It must be sent back to Chromas per the RMA instructions.
• You will be responsible for paying for your own shipping costs for returning your item.
• Shipping costs are non-refundable! If you receive a refund, the cost of return shipping will be deducted from your refund.
• Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
• We cannot guarantee that we will receive your returned item. Any claims for lost or damaged returns must be addressed with the shipping carrier.